Reviews

"I had been with State Farm for 20 years before they decided to get greedy in Illinois. Upon moving to Ohio and since, buying property back in the home state of NJ, I revisited State Farm in NJ and had a good experience. As Ohio is my residence, I decided to check out State Farm in Columbus for auto and property/rental insurance. Ken and staff from Shannon Best Agency have been very helpful and easy to work with as well as providing competitive pricing, especially with bundling."

"Shannon and her office staff are always prompt, kind, and so helpful. They’re so easy to work with!"

"The great experience and Service by Chris and Shannon will recommend it"

"I had to get my parent’s renter’s insurance before I could secure their apartment and Shannon came to the rescue! Shannon took care of everything in a seamless manner and she was incredibly efficient! I definitely will use her services again and highly recommend to everyone."

"Very friendly and professional customer service!"

"I had the pleasure of speaking to Chris. He was very knowledgeable. He answered all my questions."

"I do love my State Farm office. Today's helper was Ken. He was fast and got all my information changed for my new car. It saved me $130.00. Shannon and all her staff have been great throughout the years that I been with them."

"Not only was Shannon able to lower my insurance she was able to get me signed up for life insurance and renters insurance.

Shannon and her team have been so helpful through my hardships and just been so understanding and supportive. I truly am appreciative of them and appreciate how they care for their clients and are seen as people and not just another number. This is the best insurance company I’ve ever been with. Definitely would recommend her and her team every time!!!
Thank you guys!!!"

"I called and spoke with Shannon Best. She was very prompt in supplying the information I needed. I have been with State Farm for quite some time, and will continue to be a client because of the professionalism and courtesy that I receive every time I call."

"Shannon patiently and collaboratively reviewed all of our policies, explained our options, and provided helpful insights😊"

"Easy transition from an agency that wasnt as serious about servicing me thru State Farm. Pleasant, helpful. Staff are very knowleable and ready to answer questions and identify needs. One of the best State Farm Agents ive ever had since 1985. Thx Shannon Best and all the staff. Very dependable."

"Chris was helpful and knowledgeable with switching over my home and auto insurance to State Farm. He answered all of my questions and was very prompt with returning phone calls and emails."

"Chris helped me and i’m very happy with setting up and finding the best plan and what i should do since im just starting my life"

"Excellent service 👍"

"Pleased with our new agent, Shannon Best. We have been with State Farm for 42 years and Shannon could very well turn out to be the best agent we’ve ever had. Knowledgeable and had clear answers to our questions.
We didn’t purchase anything new, yet. Just continuing our current coverages"

"Shannon is always watching out for us!
She is proactive, always responds quickly, and is so pleasant."

"Called at 10:00 am had a quote, made a payment and was insured by 3:30. They are also super friendly and the office puppy was an extra treat."

"so sweet and easy to work with! made everything a breeze."

"Always very helpful people who care about their clients"

"Shannon Best is extremely professional and people-oriented. If you’re in the Hilliard, Ohio area, definitely check out Shannon for insurance!"

"Shannon really helped me understand what my policies actually cover so I’m prepared if anything ever were to happen to my home or car. Her and the staff were friendly and meeting in person was very quick and easy going."

"mr chris his very helpful and a good conversation: thank you"

"We switched a few months ago and are very happy! Shannon was great making sure we got the policy that best fits us! We have sold a few automobiles and it was flawless to adjusting our policy to reflect our new purchase. Thank you for the great customer service!"

"I had the pleasure of working with Chris when, as a new POA for my sister, I was attempting to confirm mortgage insurance and add auto insurance. With my sister being unable to really assist me, Chris demonstrated professionalism and patience while working to provide me with the information I needed and to assist me in obtaining the auto insurance. Chris bundled the policies which provided my sister with a substantial savings. Friendly, professional, and helpful."

"This is an amazing insurance company. They work with you on the day of your payment. They give you time to get your payment before they cancel your policy. They are the night est people that I have ever worked with. I would"