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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Debra Brumfield

Debra Brumfield

October 16, 2024

5  out of  5
rating by Debra Brumfield
"They are experienced and happy to take the time to help you with your insurance needs."
We responded:
"Thank you, Debra for the kind review. We are always here to help with anything you need!"
Profile photo of Vern Ellis

Vern Ellis

October 5, 2024

5  out of  5
rating by Vern Ellis
"Shannon was very helpful setting up a call and answewring questions with the State Farm adjuster and to get our claim issues settled. I would recomend her for your insurance needs."
We responded:
"Thank you, Vern for the recommendation. Glad we could assist you with your claim!"
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Judy McClelland

August 13, 2024

5  out of  5
rating by Judy McClelland
"Super agent to work with. Shannon is the best!"
We responded:
"Thank you, Judy! You are a wonderful customer and we appreciate your kind words. "
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Presley Smith

August 6, 2024

5  out of  5
rating by Presley Smith
"Shanon was so kind insurance worker I’ve ever met🩷if you get the chance work with her🩷🩷"
We responded:
"Thank you, Presley! It was great to meet you. "
Profile photo of Lisa Howells

Lisa Howells

August 6, 2024

5  out of  5
rating by Lisa Howells
"We switched a few months ago and are ver happy! Shannon was great making sure we got the policy that best fits us! We have sold a few automobiles and it was flawless to adjusting our policy to reflect our new purchase. Thank you for the great customer service!"
We responded:
"Thank you, Lisa! We are honored to take care of you and your family’s insurance needs. "
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Stefanny Ramirez

June 28, 2024

5  out of  5
rating by Stefanny Ramirez
"Rebecca is amazing! She went above and beyond! I got my renters insurance and auto insurance with her, she responded promptly to all my inquiries. Excellent service!"
We responded:
"Thank you for the great feedback. We appreciate you choosing us for your auto and home protection! "
Profile photo of Nick J

Nick J

March 2, 2024

5  out of  5
rating by Nick J
"I had the pleasure of sitting down and talking to Shannon the other day about how Kerrigan Roofing could assist her clients if ever needed. First, let me start by saying she protects her clients best interests first and foremost. She is passionate about providing honest, dependable, and best insight for her policy holders. I've spoken with a lot of agents over the years and you can rest assured, if you are a client of Shannon, she will go to bat for you and your families best interest. I really appreciated the integrity she exuded. If you are thinking about switching your policy or maybe you are simply new to the area, I highly recommend Shannon and her team. She will not dissapoint!"
We responded:
"Thank you for the wonderful review, Nick. Like Kerrigan, we pride ourselves on being trustworthy taking the extra step for our customers. Appreciate your partnership!"
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Romain ROA

February 26, 2024

5  out of  5
rating by Romain ROA
"Ms. Shannon, She was a diligent person. Professional and helpful, he helped us with the problem we had in a quick and diligent manner. Thank you"
We responded:
"Hi Romain, I appreciate the kind words. We appreciate you and your family being valued State Farm Customers!"
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Cody Calland

January 30, 2024

5  out of  5
rating by Cody Calland
"Shannon was great! Very clear explanations about my policy and let me know ways to save some money!"
We responded:
"Thank you, Cody! Making sure everyone understands their policy is very important to us. We appreciate your business and are always here to help! Shannon"
Profile photo of Betty Hottenrott

Betty Hottenrott

January 11, 2024

5  out of  5
rating by Betty Hottenrott
"Extremely helpful and HONEST. Thank you for being a customer focused company!"
We responded:
"Thank you, Betty. It was wonderful talking to you today. We appreciate you switching to Shannon Best State Farm and look forward to providing you excellent customer service!"
Profile photo of Bekele Areda

Bekele Areda

January 8, 2024

5  out of  5
rating by Bekele Areda
"Very friendly customer service and time efficient. Thank you"
We responded:
"Thank you, Bekele! We appreciate you taking the time to meet with Rebecca to review your needs. Welcome to Shannon Best State Farm. "
Profile photo of David Coykendall

David Coykendall

January 3, 2024

5  out of  5
rating by David Coykendall
"I was put in contact with Shannon last year through a friend when I was shopping for new car insurance. She was able to provide the best rates I could find around, with even lower deductibles than my previous insurer. I just had a meet and greet with her to go over any new changes in my life. Very personable and she was very helpful and knowledgeable going over everything pertinent to me that State Farm offers. I highly recommend Shannon for any of your insurance needs, be it auto, life, home!"
We responded:
"Thank you, David! We appreciate you taking the time to review your policies. "
Profile photo of Vickie D

Vickie D

December 2, 2023

5  out of  5
rating by Vickie D
"Talked with Shannon over the phone and compared my current insurance with State Farm’s. I thought their insurance rates were good. I met with her that afternoon and she got my auto and homeowner insurance policies set up. She was very helpful and explained everything. I would recommend talking with her or her staff about State Farm insurance."
We responded:
"Thank you, Vickie! It was great meeting you and are especially happy to get you a better value on your home and auto insurance. "
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Bret Longberry

November 22, 2023

5  out of  5
rating by Bret Longberry
"Very helpful in finding best rates for all our insurance coverages. Highly recommend!"
We responded:
"Thank you, Bret! We are thrilled we could provide such a better value for your insurance needs. Happy to have you as part of the Shannon Best - State Farm family."
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Jennifer Barry

November 16, 2023

5  out of  5
rating by Jennifer Barry
"Rebecca really helped me out today and quickly connected me with Capital Towing, who was able to get my car to a mechanic I trusted before they closed. Super thankful for the help!"
We responded:
"That is wonderful, Jennifer! Thank you for allowing us to assist. We are glad everything worked out with Captial Towing!"
Profile photo of Kay Howard

Kay Howard

October 20, 2023

5  out of  5
rating by Kay Howard
"Shannon extremely helpful and competent. I always enjoy my interactions with her!"
We responded:
"Thank you, Kay! We appreciate you being such a wonderful, loyal customer. "
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Diana Cropper

October 17, 2023

5  out of  5
rating by Diana Cropper
"Shannon was very knowledgeable and helpful."
We responded:
"Thank you, Diana! It was wonderful catching up and making sure all your auto, home and life insurance needs are being covered. We appreciate you being such a loyal State Farm Customer!"
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Amanda Kulesza

October 5, 2023

5  out of  5
rating by Amanda Kulesza
"Great to work with. So prompt on getting back to me when I need anything. I highly recommend!"
We responded:
"Thank you, Amanda! We appreciate you being such a wonderful customer. "
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Lani Gantz

September 13, 2023

5  out of  5
rating by Lani Gantz
"I had the best experience with Rebecca Riding of the Shannon Best Agency. She was friendly, helpful & went over & above to help with a new insurance policy I would recommend this agency to anyone."
We responded:
"Thank you, Lani! You are always such a joy to work with. We appreciate your trust in our local insurance agency. "
Profile photo of BJ Richard

BJ Richard

August 30, 2023

5  out of  5
rating by BJ Richard
"Have rec'd excellent service for my Rental & now my auto insurance. I'm very pleased."
We responded:
"We love to hear that! Thank you for sharing your experience with us, BJ. We appreciate you being a customer. "
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Karen Beaver

August 10, 2023

5  out of  5
rating by Karen Beaver
"Fantastic office! Great agent and staff!!"
We responded:
"Thank you, Karen! We appreciate your trust in our agency "
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B Patterson

August 1, 2023

5  out of  5
rating by B Patterson
"Tehy are so nice and cheap!"
We responded:
"Thank you for the 5 stars! "
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Joe Faber

August 1, 2023

5  out of  5
rating by Joe Faber
"I love them"
We responded:
"Thanks, Joe! We think you’re great too!"
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MARYANN Galea

July 27, 2023

5  out of  5
rating by MARYANN Galea
"Rebecca Riding is very good. She explained everything and gave me the best option for my auto insurance. 👍👍👍"
We responded:
"Thank you, Maryann! Welcome to Shannon Best - State Farm. We are happy that you chose us!"
Profile photo of Chris Cline

Chris Cline

July 14, 2023

5  out of  5
rating by Chris Cline
"Great"
We responded:
"Thank you, Chris for allowing us to provide 5 star ⭐️ service for your insurance needs!"