State Farm® Insurance Agent Shannon Best

"Great service friendly staff."

"The process of switching our Auto and Home Owners insurance was quick, easy, and painless. Ken responded quickly via email to my question about the app. Very pleased."

"Met today with Shannon to go over our renter and auto insurance policies. She was so kind and personable. She also made sure that we understood every detail of the policies so we could make well-informed choices. Shannon and the office staff also have always been very responsive. My car was broken into several months ago and they provided rapid help for me to make a claim. Very thankful for Shannon and all the staff here!"

"I had a fantastic experience working with Ken Dickens at The Shannon Best State Farm Agency. He was incredibly knowledgeable, patient, and went above and beyond to ensure I got the best coverage for my needs. Ken took the time to explain my options clearly and answered all my questions without making me feel rushed. His professionalism and friendly attitude made the process smooth and stress-free. I highly recommend Shannon Best Insurance Agency and especially Ken Dickens for anyone looking for great customer service and reliable coverage!"

"At last, a terrific insurance agent. Best is the Best! Personalized care made affordable. Thank you!"

"Shannon and her team have consistently gone above and beyond in my many years with them. Could not ask for a better agent!"

"Ken was great to work with! He wasn’t overbearing and did a great job!"

"Shannon and team have always been extremely helpful!"

"Helped me tremendously and got me an amazing rate"

"Ken, Thank for helping me saving some money on my car policy and taking your time to help me out with all my questions really appreciate!"

"Excellent communication. Appreciated the time taken to make sure I knew the coverage options and that they fit our needs."

"Shannon has provided excellent service in dealing with my granddaughters 2023 KIA and new Equinox! Always willing to help!"

"Ken was very knowledgeable and patient with me through the entire process. Thank you for making everything go smoothly!"

"Shannon Best is the best. She answered all my questions. Thank you."

"Shannon is very professional and shares her knowledge about what type of insurance would best fit me. Thank you"

"Not only did Ken save me money by helping me switch to State Farm, he was also kind, knowledgeable and patient. He went above and beyond by providing many quotes and helping me find the perfect coverage for our family."

"Great friendly staff with prompt response and services!!"

"My wife and I have excellent credit (800 level). She added me onto her policy when we got married back in 2018. She's had a policy with State Farm for 13 years. In those 13 years, she never had to make a claim. We had some heavy storms back in April. We noticed some water leaking onto our ceiling so we reached out for help. We had three different roofing contractors come inspect our roof and they saw extensive hail damage. Able Roofing flat-out told us that State Farm would try to deny it. Sure enough, the adjustor from State Farm came out, took a bunch of low-resolution photos, and said there was no damage. Now, we're stuck with a leaky roof and nobody willing to fix it without completely replacing the whole roof. This is a roof that was just replaced in 2011. State Farm, particularly this agency, made little or no effort to help us resolve this issue. After reaching out to several friends and family members, we discovered that this appears to be a pattern with State Farm. They will continue to deny claims up until legal action is taken and then, reluctantly, give in. I guess they figured most people won't bother contacting a lawyer."

"Shannon is the best insurance agent I have had. She suggested a towing service and explained very thoroughly and patiently what I needed to do and she did the rest. I would highly recommend her."

"Best rate, super friendly and efficient customer service. Get the best deal with this gal!!"

"They are experienced and happy to take the time to help you with your insurance needs."

"Shannon was very helpful setting up a call and answewring questions with the State Farm adjuster and to get our claim issues settled. I would recomend her for your insurance needs."

"Super agent to work with. Shannon is the best!"

"Shanon was so kind insurance worker I’ve ever met🩷if you get the chance work with her🩷🩷"

"We switched a few months ago and are ver happy! Shannon was great making sure we got the policy that best fits us! We have sold a few automobiles and it was flawless to adjusting our policy to reflect our new purchase. Thank you for the great customer service!"