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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lani Gantz

September 13, 2023

5  out of  5 rating by Lani Gantz
"I had the best experience with Rebecca Riding of the Shannon Best Agency. She was friendly, helpful & went over & above to help with a new insurance policy I would recommend this agency to anyone."

BJ Richard

August 30, 2023

5  out of  5 rating by BJ Richard
"Have rec'd excellent service for my Rental & now my auto insurance. I'm very pleased."

Karen Beaver

August 10, 2023

5  out of  5 rating by Karen Beaver
"Fantastic office! Great agent and staff!!"

B Patterson

August 1, 2023

5  out of  5 rating by B Patterson
"Tehy are so nice and cheap!"

Joe Faber

August 1, 2023

5  out of  5 rating by Joe Faber
"I love them"


July 27, 2023

5  out of  5 rating by MARYANN Galea
"Rebecca Riding is very good. She explained everything and gave me the best option for my auto insurance. 👍👍👍"

Chris Cline

July 14, 2023

5  out of  5 rating by Chris Cline

Steven Mcafee

June 26, 2023

5  out of  5 rating by Steven Mcafee
"I’m so happy to have met you and thank you for great customer service"

Katie Pozniak

June 20, 2023

5  out of  5 rating by Katie Pozniak
"We are purchasing our first home and today (3 days before close) we found out we were behind schedule on finalizing home insurance. I called several agents and my boyfriend called Shannon to get a quote. I was panicking because we were told we couldn’t get quotes until next day and we needed it sent to our loan officer within hours. Enter Shannon. She not only took our information immediately, but answered all of our questions, educated us, and got everything put together on the spot. Within 2 hours of speaking with her she has solidified everything with our lender. Thank you so much Shannon!!"

Catherine Ochoa

June 19, 2023

5  out of  5 rating by Catherine Ochoa
"I'm so grateful to Rebecca Riding she was very friendly and efficient. I was able to get my auto and home insurance policy without worrying about anything because she did an amazing job. I 100% recommend this office."

Jescel Joy Grajo

June 16, 2023

5  out of  5 rating by Jescel Joy Grajo
"Sharon has been extremely helpful and patient in answering all my questions about my auto insurance policy. She is so nice and very accommodating in all my concerns and inquiries. I am absolutely delighted I got her as my agent for my auto and renter’s insurance."

Leslie Wildermuth

May 24, 2023

5  out of  5 rating by Leslie Wildermuth
"Excellent service. Very professional yet very easy to talk to. Recommend them highly"

Maverick Mohr

May 22, 2023

5  out of  5 rating by Maverick Mohr
"Always very helpful with whatever I need from them and extremely transparent with everything"

Stephanie Livergood

May 10, 2023

5  out of  5 rating by Stephanie Livergood
"Shannon was very helpful and easy to work with!"

Andrew Cooper

May 10, 2023

5  out of  5 rating by Andrew Cooper
"They take the time to explain all your options to you and listen to what you say and determine what will be the best coverage for your situation. Not pushy, very easy to work with. I'm completely happy with my experience with this insurance agency."

Kevin Foley

April 27, 2023

5  out of  5 rating by Kevin Foley
"Shannon and her team are amazing to work with. Look no further to insuring all your needs with Shannon Best’s office."

Jacob Staten

April 16, 2023

5  out of  5 rating by Jacob Staten
"Rebecca Riding is the best agent ever"

Andrea Huntley

April 15, 2023

5  out of  5 rating by Andrea Huntley
"Rebecca and Shannon were awesome! They helped me through a difficult situation while being professional and compassionate as well as getting me the best policy so quickly. I really appreciate them and their great customer service!"

Ian Theis

April 14, 2023

5  out of  5 rating by Ian Theis
"The team at this office, specifically Rebecca, saved me a lot of trouble. After being victim of a hit and run last month, the process of dealing with the state farm claims department along with the shop that conducted my estimate ran on for several weeks without going anywhere. I finally reached out to this office as I was desperately in need of help at this point, and they took over on my behalf to push the process along. They effectively worked as my liaison and provided follow up with me at each step of the process. I can't say enough good things about this office, as everyone I have dealt with here have been competent, courteous, and cordial. I highly recommend selecting this office if you are in the market. With how understaffed the call centers have become, it's ever more valuable to have support from folks at an office like this."

Andrew Brammer

March 30, 2023

5  out of  5 rating by Andrew Brammer
"Great service, great prices, and everybody in the office are some the nicest people and really want to get to know their customers."

Susan Horak

March 10, 2023

5  out of  5 rating by Susan Horak
"I appreciate the fact that Shannon and her team regularly review my policies and contact me about changes that could save me money or provide better coverage. She does not push products on me, just gives me the necessary information and lets me decide. Very happy with their representation."

king mont

January 27, 2023

5  out of  5 rating by king mont
"Shannon,rebecca and the guy who answered were awesome to me.ANSWERED my questions thouroughly and so nice...thx guys."

Mohamed E

January 25, 2023

5  out of  5 rating by Mohamed E
"Outstanding service was provided to me. I really appreciate your service."

Marchelle Posey

January 19, 2023

5  out of  5 rating by Marchelle Posey
"Excellent service!"

Kim Grosh

January 10, 2023

5  out of  5 rating by Kim Grosh
"State Farm has great, affordable coverage, and Shannon directs her agency to provide customer service and transparency."